Your Privacy Matters to Us — We Keep It Simple and Honest
Breeze Privacy Policy
Privacy Policy
Breeze Plumbing & Gas Ltd ("we", "us", "our") is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
We operate under the trading name Breeze Services and provide plumbing, gas, and electrical services across Bath and the surrounding areas.
Registered Business Name: Breeze Plumbing & Gas Ltd Website: breezeservices.online Contact Email: [email protected]
What Data We Collect
When you submit an enquiry through our website or any of our advertising forms, we may collect the following personal information:
Full name
Phone number
Email address
Home or property address
Details of the service you require
How We Use Your Data
We collect your data solely for the purpose of responding to your enquiry and providing you with a free quote or booking a service. Specifically, we may use your information to:
Contact you by phone call, SMS, or email regarding your enquiry
Provide quotes and arrange appointments
Follow up on previous enquiries or completed work
We will never use your data for unsolicited marketing without your consent.
Who We Share Your Data With
Your data may be shared in the following limited circumstances, all strictly within the operation of our business:
Subcontractors — engineers or tradespeople engaged by Breeze Plumbing & Gas Ltd to carry out work on your property, who require your contact and address details to fulfil the job
Third party software providers — we use business management and CRM software to store and manage enquiries. These platforms are used solely for internal business operations and are not permitted to use your data for any other purpose
We do not sell, rent, or trade your personal data to any third party for marketing or commercial purposes.
How Long We Keep Your Data
We retain your personal data within our CRM system for as long as you remain a customer or active contact of Breeze Plumbing & Gas Ltd, or until you request its deletion. Enquiry data from leads that do not convert into customers is retained for up to 2 years before being reviewed and removed.
Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to how we use your data
Withdraw consent at any time
To exercise any of these rights, contact us at [email protected] and we will respond within 30 days.
Cookies
Our website may use cookies to improve your browsing experience. By continuing to use our website, you consent to the use of cookies in accordance with this policy.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
Last updated: April 2026
Contact Us
For any data or privacy related queries: 📧 [email protected] 🌐 Breezeservices.online
WHY US?
EXPERTISE
With over 45 years of industry experience, Breeze Services brings expert knowledge and high-quality workmanship to every project. Our team is fully certified with accreditations from Gas Safe, NICEIC, CIPHE, and more, ensuring safety, efficiency, and reliability in all our services.
TRUST
As a family-run independent company, we take pride in serving our local community. Our reputation is built on trust, transparency, and a commitment to delivering the best service possible. We care about our customers and always go the extra mile to ensure satisfaction.
SERVICES
From emergency call-outs and boiler servicing to full electrical rewiring and smart home installations, we offer a wide range of services to meet your needs. Whether it’s a minor repair or a major project, we have the expertise to get the job done right.
RELIABILITY
We understand that plumbing and electrical issues can arise at any time. That’s why we offer emergency call-outs to provide fast, efficient solutions when you need them most. Our team is ready to respond promptly, ensuring minimal disruption to your home or business.
FAQ's
Got Questions? We’ve Got Answers!
We believe in transparency and making things simple for our customers. To the right are some of our most frequently asked questions—but if you need more details, feel free to get in touch!
Trust our technicians for high-quality, professional workmanship. Each team member arrives uniformed and fully equipped, ready to handle everything from routine maintenance to complex plumbing, heating, and electrical solutions with efficiency and expertise.
What areas do you cover?
We provide expert plumbing, heating, and electrical services across Bath and the surrounding areas, ensuring reliable and high-quality work for homeowners and landlords.
Are you fully certified and insured?
Yes! We are Gas Safe registered, NICEIC-approved, and fully insured, so you can have peace of mind knowing your home is in safe hands.
Do you offer emergency callouts?
Absolutely! We provide 24/7 emergency callouts for urgent plumbing, heating, and electrical issues. Just give us a call, and we’ll be there to help if we can!
How soon can you start work?
Our availability depends on the type of work needed, but we always aim to schedule appointments as soon as possible. For emergencies, we offer same-day service whenever available. We’ll always be fully transparent about timings, keeping you informed every step of the way.
What services do you offer?
What services do you offer? We provide a full range of plumbing, heating, and electrical services, including boiler installations, repairs, rewires, lighting, underfloor heating, and more. For a complete list of what we offer, check out our Services page.
Contact us:
Give us a call, send a email, message our chat widget (bottom right corner), or fill out a form on the 'Contact us' page to get in touch.
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